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PLEASE READ - Support related questions


In this forum, you can post any support related questions. When you create a question please be as specific as possible so we can reproduce the situation, include details like:

  • the vendor and model of the node
  • if you took any steps before executing a job you might encounter problems with
  • the session log, or other relevant logs

This falls under the Bronze level support as described here.

For Silver and Gold customers,
we provide SLA support via our ticketing system

Kind regards,

Wim Gerrits